Doorframe Subprocessors & Cookies

Effective date: September 25, 2019

Doorframe provides a great deal of transparency regarding how we use your data, how we collect your data, and with whom we share your data. To that end, we provide this page, which details our subprocessors, how we use cookies, and where and how we perform any tracking on Doorframe.

Doorframe Subprocessors

When we share your information with third party subprocessors, such as our vendors and service providers, we remain responsible for it.

Name of Subprocessor Description of Processing Location of Processing
AWS Amazon Data and application hosting United States
Google Apps Internal company infrastructure United States
Google Analytics Website analytics and performance United States

When we bring on a new subprocessor who handles our Users' Personal Information, or remove a subprocessor, or we change how we use a subprocessor, we will update this page. If you have questions or concerns about a new subprocessor, we'd be happy to help. Please contact us via

Cookies on Doorframe

Doorframe uses cookies to make interactions with our service easy and meaningful. We use cookies (and similar technologies, like HTML5 localStorage) to keep you logged in, remember your preferences, provide information for future development of Doorframe, and to advertise Doorframe's products and services to you on third party sites.

A cookie is a small piece of text that our web server stores on your computer or mobile device, which your browser sends to us when you return to our site. Cookies do not necessarily identify you if you are merely visiting Doorframe; however, a cookie may store a unique identifier for each logged in user. We use cookies to keep you logged in, remember your preferences, and provide information for future development of Doorframe. For security reasons, we use cookies to identify a device. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept these cookies, you will not be able to log in or use Doorframe’s services. On certain areas of the website, we may also use cookies to identify you and/or your device to advertise Doorframe products and services to you on third party sites.

Doorframe sets the following cookies on our users for the following reasons:

Name of Cookie Reason
sessionid This cookie is used to log you in and track server-side session data.
csrftoken This cookie is used as a cross-site reference token.
_ga This cookie is used by Google Analytics.
_gat This cookie is used by Google Analytics.
_gid This cookie is used by Google Analytics.
AWSELB This cookie is used by Amazon Web Services internally.

Certain pages on our site may set other third party cookies, for example during the login and authentication process or we may embed content, such as videos, from another site that sets a cookie. While we try to minimize these third party cookies, we can’t always control what cookies this third party content sets.

Tracking on Doorframe

"Do Not Track" (DNT) is a privacy preference you can set in your browser if you do not want online services — specifically ad networks — to collect and share certain kinds of information about your online activity from third party tracking services. Doorframe responds to browser DNT signals and follows the W3C standard for responding to DNT signals. If you would like to set your browser to signal that you would not like to be tracked, please check your browser's documentation for how to enable that signal. There are also good applications that block online tracking, such as Privacy Badger.

If you have not enabled DNT on a browser that supports it, cookies on some parts of our website will track your online browsing activity on other online services over time, though we do not permit third parties other than our analytics and service providers to track Doorframe users' activity over time on Doorframe. We use these cookies to allow us to advertise Doorframe products and services to you on third party websites and services. We also have agreements with certain vendors, such as analytics providers, who help us track visitors' movements on certain pages on our site. Only our vendors, who are collecting personal information on our behalf, may collect data on our pages. We use the data we receive from these vendors to better understand our visitors' interests, to understand our website's performance, and to improve our content. Any analytics vendor will be listed in our Subprocessor List above, and you may see a list of every page where we collect this kind of data below.

Google Analytics

We use Google Analytics as a third party analytics service, and to track our advertising campaigns on third party websites and services. We use Google Analytics to collect information about how our website performs and how our users, in general, navigate through and use Doorframe. This helps us evaluate our users' use of Doorframe; compile statistical reports on activity; and improve our content and website performance. Google provides further information about its own privacy practices and offers a browser add-on to opt out of Google Analytics tracking.

Pages on Doorframe where analytics may be enabled

Pages at URLs that contain any of the following domains and paths (including any subdomains or subpaths) on our sites may have analytics or other tracking code enabled. If you would like to prevent us from collecting information about your browsing activity on Doorframe, you may use a tracking blocker such as Privacy Badger or opt out of Google Analytics tracking.

  • (in this case it is only the landing page that you see specifically at this exact URL).